Support

Enabling your customers to pay with a variety of convenient methods is only part of the services we provide. PaySpace's comprehensive offerings include an efficient, reliable Customer Support to address almost all questions and needs your customers may have.

SupportOur Customer Support is fully staffed by well-trained professionals who can address questions posed to your web site, chat service, and telephone. By being linked into your ordering system or through our ordering system integrated with your web site, PaySpace's Support excels in addressing myriad customer inquiries for merchants, including:

  • Sales and order-taking
  • Billing amounts and timeframes
  • Order details and processing status
  • Order return/refund processing
  • Your products and services
  • Your pricing
  • Your shipping/order delivery status
  • Complaints, compliments, and other feedback

Order details and processing statusPaySpace's Customer Support is operational 24 hours a day, 7 days a week, 365 days a year - enabling your customers to access immediate high-quality care no matter where they are located, and no matter what time of day is convenient for them to contact you.

We do our utmost to have our clients satisfied and happy working with us. So make your choice, we are sure it'll be the right one.